Royalty Free Music: Quick and Easy, One-Stop Music Licensing For Your Media Production
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Category Archives: Store Questions

What is your contact address?

UniqueTracks Contact Information
Mail Order Address:
UniqueTracks Inc.
PO Box 150414
Van Brunt Station
Brooklyn, NY 11215-0414
USA
Toll Free Phone: 888-400-2149 (USA and Canada)
International Phone: 1-718-965-2318
Fax: 1-718-965-1215
E-mail: info@uniquetracks.com



Do you ship Internationally?

Non-US Shipping Policies
In order to avoid confusion due to the complexities of shipping outside the US, we calculate the total cost of the items you have selected and the corresponding non-US shipping charge before you place your order. If you place an order online via our web store, shipping & handling charges will be [...]



What Shipping Methods are available?

Shipping & Handling Charges
Items shipped via the US Postal Service
US Postal Service orders are shipped using the Post Office’s Priority Mail.
Your order will carry a shipping charge of $5 if shipped within the United States. If you place an order online via our web store, shipping & handling charges will be calculated automatically for [...]



What is your Merchandise Returns Policy?

UniqueTracks will give full credit for any unopened and undamaged CD that is returned to us. Please be careful when packaging your return so as not to cause damage to the CD’s during shipping.
As with any store bought music CD or software product, we cannot, unfortunately, give credit once the CDs have been opened [...]



What do you mean by Secure Order?

Secure Server Technology
Credit Card Security 
We use Thawte’s Secure Commerce Server (SSL123 Certificate (128-bit)) technology to encrypt the information you send us when you place an online order so that it can not be read in transit. 

Web Browsers tend to show SSL security in different ways. Icons like locks or keys are used to show that [...]

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What is the best way to order UniqueTracks products?

Order Information
UniqueTracks currently accepts the following payment methods: 
Credit cards (Visa, Mastercard, Discover, Amex)
Paypal
US$ denominated checks
US$ denominated money orders 
Company Purchase Orders
Credit Card Orders are shipped the same day you place your order (the only exception to this would be a weekend order, it would ship on Monday). You can give us your credit card information via [...]



How do I return to items on my Wishlist when I re-visit the UniqueTracks site?

Note: You must already have an account set up to have a Wishlist.
The fastest way to get to your Wishlist is to sign in to your account by clicking the “Account” tab at the top of the UniqueTracks navigation bar.
Once clicked you will be asked to sign in using your login and password. After [...]

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