UniqueTracks | Frequently Asked Questions

UniqueTracks Privacy Policy

UniqueTracks Internet Security is validated and authorized by the Trustwave PCI Program. This program is compliant with the Payment Card Industry Data Security Standard (PCI DSS).

Trustwave provides on-demand compliance tools and data security solutions for the payments industry. It has among the highest compliance achievement rates in the industry.


Our postal address is:
UniqueTracks
PO Box 150414
Van Brunt Station
Brooklyn, NY 11215-0414 USA

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address.

Data Collection: UniqueTracks collects:

The information we collect is used to improve the content of our Web page, but is NEVER shared with any other organizations for any reason whatsoever.

UniqueTracks does not receive or store credit card numbers in its in-house database nor online. All e-commerce is handled by a third party - Verisign Payflow - which in turn notifies UniqueTracks of successful credit card transactions. UniqueTracks does not receive full credit card sales data. An example of credit information received by UniqueTracks would look like this: 5151XXXXXXXX5151.

Opt-Out Policy: If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail, calling us or writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming sales events.

If you do not wish to receive such mailings, please let us know by calling us, e-mailing us, or writing to us at the above address. Please provide us with your exact name and address. We will be sure your name is removed.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Personal Information:
What we collect at point of sale
Customer Name
Billing Address
Shipping Address
Customer Email
Customer Phone Number
Organization Name (optional)
Fax Number (optional)
Credit Card Number (only for a purchase)

What we collect from visitors requesting further information or product Demos
Visitor's Name
Visitor's Mailing Address
Visitor's E-mail

Access to your information: Upon request we provide site visitors with access to financial information (e.g., credit card account information) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), and contact information (e.g., name, address, phone number) that we maintain about them . Consumers can access this information by e-mailing us or write to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information, communications that the consumer/visitor has directed to the site.

Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

Resident Party Disclosures: To enable our online order forms, we use the Qualiteam Software's X-Cart. Qualiteam operates under its own privacy and security policies, which can be further evaluated at: www.qtmsoft.com

To securely process your credit card orders, we use VeriSign PayFlow. VeriSign may collect information about you as part of the credit card billing process. VeriSign operates under its own privacy and security policies, which can be further evaluated at: www.verisign.com. Verisign Payflow is PCI Compliant.

UniqueTracks email newsletters are managed and mailed from MailChimp.com servers.

Help desk and customer support tickets are managed by Zendesk.com.

Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

All UniqueTracks Royalty Free Music web site domains (www.uniquetracks.net, www.uniquetracks.org, and www.uniquetracks.com) operate under the exact same privacy and security policies as stated above.