Music On Hold

The UniqueTracks web site is set up to license music in a simple, fast and easy way. We offer music recordings that you can legally use in your Music-On-Hold or VoIP on-hold programming.

Individual music recordings can be quickly downloaded to your computer desktop as either MP3 or WAV format files. To get started, click this link to our Music Search page.

If you are interested in full-length CDs that play a full hour of music programming, please browse through the titles shown on the left column of this page or try these links...

Browse Royalty Free CD Collections
Contemporary Music CD Collections
Classical Music CD Collections

Music-On-Hold programming styles depend largely on the type of business offering the service. Some businesses prefer the sophisticated and calming sound of classical music in their message-on-hold programming while others like to create excitement and a strong call to action using Rock music styles. You will want to choose music that your audience will not find offensive and that would be of interest for your typical customer.

Music-On-Hold
What's Legal & What's Not

Music on hold (MOH) refers to the business practice of playing pre-recorded music to fill the silence that would be heard by telephone callers that have been placed on hold. It is especially common in situations involving customer service.

The musical source may be as simple as playing a local radio station through the MOH jack. This is unlawful without the express permission of the music title and mechanical copyright holders.

Commercial CDs eliminate the problems encountered with radio commercials, and they offer control over the selection of music; they do not, however, grant proper license for MOH use unless users first obtain permission from the song title copyright owner and the mechanical copyright owner. portions excerpted fromWikipedia article

The Importance of obtaining a license

You need to acquire a license when you want to take music that you have not personally created and use it in your MOH program. Acquiring a license gives you the legal right to include someone else’s copyrighted work as a part of your own work. 

What is a Copyright? 
Copyright is a federal law that protects creators by giving them exclusive rights to their works.  Once a work is under copyright, it is illegal to use the work without the permission of the copyright owner.

UniqueTracks - Quick and Easy One-Stop Music Licensing

That's what we do. We are set up to license music to you for use in music-on-hold (and a lot of other ways). It's quick and easy.

1. Place the music in your shopping cart
2. go through the payment process
3. download the track (your license comes with the download)

If you are licensing full-length CDs, then the license is printed in your CD booklet. You now have the legal right to use the music in your music-on-hold programming.

Call us toll free in the US/Canada 888-400-2149. We're happy to answer any licensing questions. Please read the UniqueTracks license for more information.